EMPLOYEE PURCHASE PROGRAM FAQ

How do I find my serial number?

Finding the serial number of the machine you are purchasing is a required step for this program.

There are several ways to find the serial number of your machine.

  • Most systems will have a label affixed to the bottom of the system.
  • Serial number can also be pulled using these OS specific steps.

Apple Systems

From the Apple menu  in the corner of your screen, choose About This Mac. You'll see an overview of your Mac, including its model name and serial number.


Windows Systems

Open a command prompt or powershell (by right clicking on the start menu icon and choosing the Command Prompt or Powershell and type the following:

wmic bios get serialnumber


Additional References

MAC SYSTEMS

MICROSOFT SPECIFIC

How can I check on warranty information for my machine?

Manufacturer:

Apple

Dell

Lenovo

Microsoft 

I dont live in Utah, can I still purchase my retiring system?

Yes, you can ship your machine to TAMS at 

1126 W 700 N, Suite A

Lindon UT 84042

TAMS will not be responsible for any shipping fees.

You will be charged a flat rate of $25 to ship your machine back to you once it has been processed. 

Please call 801-796-1696 with questions.

If my request gets denied, can I buy a different machine?

Yes, you can shop for a used computer on www.churchpcoutlet.com .

This website is for The Church Of Jesus Christ Of Latter Day Saints employees to buy machines that came from the church at a discounted rate.

If you do not see anything you are interested in on that website you can check out www.tams.shop for more options. This website has all of TAMS inventory that is not from the church. You can use coupon code: CPCO at checkout to receive 10% off TAMS.shop items.

What are your business hours?

TAMS is open Monday through Friday 10am to 6pm, MST.

How long will it take for my machine to be processed and ready for pick up?

Most requests can be fulfilled within 3-4 business days once the machine is at TAMS

Who is TAMS?

Total Asset Management Solutions (TAMS) is a world leading provider of recycling, liquidation, refurbishing and reselling services located in Lindon, UT.

All items that come to TAMS are wiped of data to ensure complete disposal of information and maximum security for all assets. For questions about this process, feel free to call us at (801) 796-1696.

What are the benefits of working with TAMS?

TAMS provides a 30 day warranty. This warranty allows you to return your machine and receive a full refund within the first 30 days after purchase. Within the warranty period we can service your machine for free or exchange it for another machine.

TAMS can perform services and repairs on machines that were purchased through TAMS. It costs $25 to check in the machine for a diagnostic, then the price of parts and labor are additional.

TAMS has educated and friendly employees that are always willing to assist you and answer any questions you may have. 

TAMS has a brick and mortar store in Lindon, UT where you can go for assistance with returns, repairs, and new purchases. 

What is a retiring system?

A retiring system is a machine that is 3 years old or older. This means that the machines factory warranty will be ending within three months or less.