FAQ
Erase All DATA
Erase all data from all hard drives in Desktops, laptops, and any other data storage devices before the equipment is collected for disposal.
*This is a required step prior to submission. If you cannot complete, please contact the Church Global Service Center at 1-855-537-4357
Instructions for performing a Secure Erase:
a. Click HERE for a Windows device
b. Click HERE for a MAC device
c. Click HERE for an iPad
Prepare Assets for Disposal
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Fill out the Asset Disposal Form completely
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Be sure to include serial numbers for all systems, copiers, printers and monitors. Serial Numbers or Asset Tags are required for the following items: Desktops, Laptops, Monitors, T.Vs, Copiers, Printers, and tablets.
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Peripherals do NOT require serial numbers or a separate line item. (i.e. "12- keyboards and mice" are acceptable)
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For Monitors, you must designate the type (i.e. LCD Monitor- flat panel or CRT Monitor -this is the old tube style)
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For Copiers, list under Model whether they are floor standing with multiple paper trays or a desk sitting model
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Feel free to add lines to the form. There is no quantity limit.
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Save the document to your desktop as an Excel or PDF file and title it something you can remember to upload as the last step of your submission.
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Approximate weights are required. Reference the sample list below
Please visit our FAQ page if you have questions about preparing assets.
Provide Contact Information
Please fill out the contact information fields below for yourself and the facility. A TAMS customer service representative will determine the best method for your situation and will be contacting you with instructions within approximately one (1) business day after submission.
Boxing up Items
You will be asked to either package up and ship the equipment at a UPS or FedEx Kinkos or we will send hands to pack your equipment and pick up with a truck.
If the number of surplus items is more than 10, or they are larger items (large copiers, large printers, televisions, etc.) YOU DO NOT NEED TO BOX OR PACKAGE THESE ITEMS.
Some situations DO require boxing or packaging.
Please box and package when these conditions occur:
1. If the number of surplus items is less than 10, and or
2. The items are small enough to ship via UPS, and or
3. The items potentially have significant resale value (laptops, switches, etc.)
You will be asked to either package up and ship the equipment at a UPS or FedEx Kinkos or we will send hands to pack your equipment and pick up with a truck.
We know that situations vary from location to location. Your TAMS customer service rep can help you determine the best method for your situation and will be contacting you with instructions within approximately 24 hours after submission.
Upload Asset Disposal Form
You're almost done! Proceed below to submit your Asset Disposal Form. Please only submit one file and only in the following formats: .PDF, .XLS, .XLSX
- Sign into your Google Sheets account
- Create new sheet
- Select File -> Import
- Select the downloaded 'Asset Disposition' form
- Select 'Create New Spreadsheet'
- Open new spreadsheet
- Fill out form with submission details
- Select File -> Download As -> Microsoft Excel
- Upload filled form on step #5
Sample:
First you will need to download the Asset Disposal Form, then follow the steps on the Schedule a Pick Up page by completing each required task.
If you need assistance filling out the form, please call us at 801-796-1696 during business hours.
ALL items which MAY hold data (computers, tablets, printers, access points, servers) MUST go to TAMS to ensure equipment is handled correctly and data destruction is certified.
ALL TV’s and monitors must go to TAMS to ensure church assets are disposed of properly, in a safe and environmentally friendly way.
Equipment tied to the church disposed in an unauthorized/unmanaged fashion or donated to an organization who disposes assets improperly are legal liabilities to the Church.
Do not do it!
You may need to do so or bring your items to an UPS Store/FedEx Kinkos to package up.
Typically for 10 items/boxes and under (keyboard, mice, access points are numbered in groups to total 1 BOX), packing items and shipping will be required.
If asked, these items will need to be packaged in a manner which avoids damage during shipment.
Please submit your request and a surplus specialist will contact you with instructions and whether you will be packing up or a team will come, retrieve and pack your items.
If you have large devices under the limit quantity, we will let you know the next step.
YES! However a surplus submission must still be completed, noting your preference of dropping your device/items off in the ADDITIONAL INFO section.
Wait for a TAMS representative to reply with the process to follow. This allows your items to be properly tied off at CHQ.
The pick-up time frame varies based on your location. After you submit a request we will contact you and let you know what that time frame is.
Please submit a request to purchase your retiring computer at churchpcsurplus.com/epp-home. Approval will be subject to review by your department.
We are open Monday through Friday 10am to 6pm, MST.
Please contact the Church Global Service Center at 1-855-537-4357
Please contact the Church Global Service Center at 1-855-537-4357 for instructions
Total Asset Management Solutions (TAMS) is a world leading provider of recycling, liquidation, refurbishing and reselling services located in Lindon, UT.
All items that come to TAMS are wiped of data to ensure complete disposal of information and maximum security for all assets. For questions about this process, feel free to call us at (801) 796-1696.